Terms of service

Last updated: 14 October 2026

These terms apply when you use thailandvisacorp.com or buy a service from us. Please read them before you pay. By ticking "I agree to the Terms" at checkout, or by paying for a service, you accept them. If you have a separate written agreement or quote from us, that document applies where it differs.

1. Who we are

Thailand Visa Corp is a trading name of YAI SIAM LEGAL GROUP CO., LTD. (บริษัท ใหญ่สยาม ลีกัล กรุ๊ป จำกัด), company registration no. 0835569009810, registered office 49/18 Moo 3, Ratsada, Mueang Phuket 83000, Thailand ("we", "us"). Office (by appointment): 98 Supalai Hill, 66 Srisoonthorn Rd, Si Sunthon, Thalang, Phuket 83110 · contact@thailandvisacorp.com · +66 61 161 1979. We are a private service. We are not the Thai government, Immigration, the Ministry of Foreign Affairs or an embassy. We don't issue visas or decide applications.

2. Our services

2.1 Free eligibility check. An automated online self-assessment. It gives general, preliminary information based only on your answers. It is not a consultation, a legal opinion or a decision about your visa, and no person reviews your answers unless you buy a service.

2.2 Lawyer consultation (฿3,500). A 40-minute video call with a Thai lawyer, booked after payment. It is in English or Thai; a free Russian or Italian interpreter can join if you ask. After the call you receive a short written summary, marked preliminary. You can reschedule free of charge up to 2 hours before the call. If you miss the call without rescheduling, you can rebook once free of charge; after that, a missed call counts as used.

2.3 Document Review (฿5,000, one applicant). We check your route, give you a personal document checklist, review your documents one by one, and send written corrections and a list of anything missing, followed by one re-check after you correct them. Our team checks the documents and a licensed Thai lawyer signs off. You then file the application yourself.

2.4 Full Legal Service. We prepare and manage your application: everything in Document Review, plus preparation, forms, consistency checks, submission guidance and reasonable follow-up with the authorities on that application. Packages:

  • Full DTV Application Support, ฿45,000. Includes the government visa fee for the application we manage, and Five-Year DTV Support after approval (procedural guidance during the visa's validity: extension of stay, re-entry, check-ins and reminders; it does not include a new visa application, appeals, formal representation, tax, company formation or work permits). A spouse or child whose application we manage at the same time gets 25% off our professional fee.
  • Standard Full Retirement Support, from ฿60,000. The final price is given in a written quote after we assess your case.
  • Retirement Fast-Track (in Thailand), ฿95,000. For applicants aged 50 or over who meet the retirement money test and are in Thailand, or arrive visa-free, on a visa on arrival or on a tourist visa. Only through our Phuket office: you come to the office, then go to Immigration to sign and have your photo taken. Includes government fees, help opening a Thai bank account (the bank decides whether to open it) and the later 1-year extension. It does not include re-entry permits. The visa is issued 3 business days from your arrival and the start of the application, if approved.
  • Other visas: a fixed written quote before you pay for the service.

2.5 What no service includes, unless stated: translations, notarisation, certification or legalisation of documents, criminal-record certificates, medical certificates, insurance, bank charges, travel, accommodation and any other third-party costs; government fees for applications we don't manage.

3. Prices and payment

  • Our prices are set in Thai baht. If you're in the UK, a euro country, the US, Canada, Australia, Singapore, New Zealand or Switzerland, we show and charge them in your local currency, converted at the latest published reference rate on the day you pay and rounded up to a whole number; you pay exactly the amount shown at checkout. Everyone else pays in Thai baht. If you paid a deposit in your local currency, the balance invoice is in the same currency, converted from the baht balance at the exchange rate on the invoice date and rounded up. Credits (below) are worked out from the baht prices. Prices are final; no VAT is charged. Your card issuer may add its own fees.
  • The lawyer consultation and Document Review are paid online in full. For Full Legal Service packages you pay a ฿10,000 deposit online to start. The deposit is part of the package price and is non-refundable. The balance is invoiced separately and is due before we submit your application. If you end the service before we submit your application, the balance isn't due; the deposit is kept.
  • Online card payments (cards, Apple Pay, Google Pay) are processed securely by Stripe through our payment-collection partner. We never see your full card number.
  • Credits: if you paid for a service with us in the last 30 days, the single highest fee you paid in that period is credited toward your next service. Credits don't add up. Tell us at checkout ("Have you booked any of our services in the last 30 days?" + your order reference); our team checks it and applies the credit to your next payment or balance invoice.

4. No guarantees, no refunds

  • The Thai authorities decide every application, extension and entry. We do not guarantee approval, processing times, entry into Thailand or any outcome. Our guidance is based on the information and documents you give us and on the rules in force when we give it; rules and embassy practice can change without notice.
  • There are no refunds, including after a refusal, for any service. Government and embassy visa fees are set by the authorities and are not refunded by them.
  • If our mistake causes a refusal: if an application we manage under Full Legal Service is refused because of a mistake by us or the firm, we prepare and file one second application at no extra professional fee and cover the government fee for that filing. There is no free second application for refusals for any other reason.
  • If you were charged twice or charged in error, contact us and we will correct it.

5. What we need from you

  • True, complete and current information and genuine documents whose content is accurate and can be verified. Tell us at once if anything changes (passport, address, job, funds, family, travel).
  • Documents and answers on time, and keeping the funds you need for your visa as advised.
  • Keeping your stay in Thailand legal at all times.
  • Sending documents only through our secure upload link, never by email or messaging apps. We will never ask for your passport, card or bank details by email or chat. If you give false, incomplete or unverifiable information or documents, or don't provide what we need, we may stop the work. In that case the deposit and any fees paid are not refunded, and section 4's second application does not apply to a refusal caused by that information.

6. Ending a service

You can end a service at any time by email to contact@thailandvisacorp.com. Fees already paid are not refunded (section 4); for Full Legal Service, section 3 sets out when the balance is due. We may end a service if section 5 isn't met, if continuing would be unlawful or unethical, or if you behave abusively towards our team.

7. Your data

We use your personal data as explained in our Privacy Policy. Documents you upload are kept for 1 year after your case closes and then deleted.

8. Referral partners

Some clients reach us through referral partners. We may pay a partner a referral fee for a Full Legal Service. It doesn't change the price you pay, and we never share your case details with a partner (see the Privacy Policy).

9. Website content

Guides, eligibility results, posts and other content on our website and social media are general, preliminary information, not legal advice. They may not cover your situation and can become out of date. Don't rely on them alone for a decision: buy a consultation or service for advice on your case.

10. Our liability

We provide our services with reasonable skill and care. To the extent the law allows, our total liability for any claim about a service is limited to the fees you paid us for that service, and we are not liable for decisions, delays or changes by the authorities, embassies, banks, airlines or other third parties, for losses caused by information or documents you gave us, or for indirect losses such as travel costs or lost income. Nothing in these terms limits liability that cannot be limited under Thai law.

11. Complaints

Please tell us first at contact@thailandvisacorp.com. We acknowledge complaints within 2 business days and aim to reply in full within 14 days.

12. Law and disputes

These terms are governed by the laws of Thailand. If a dispute can't be resolved by talking to us, the courts of Thailand have jurisdiction.

13. Changes and language

We may update these terms; the version on our website when you pay applies to that purchase. These terms are published in English and Russian. If they differ, the English version applies.

Check my eligibility (free)